Premier Carpet Cleaning Services

Professional Deep Clean From The Experts

Wool or synthetic, woven or tufted, residential or commercial, our friendly, experienced cleaning technicians know how to restore your carpet's appearance... and provide you a healthier indoor environment. You'll like our attention to detail and find our service easy and convenient. Our powerful, truck-mounted vacuum system extracts most of the moisture from your carpet, carpet cleaning service is quick, convenient and hassle-free. Your home is back to normal in a flash.

Carpet Protection and Deodorizer
We believe there's more to caring for your carpet than cleaning it. We also want to help you extend the life of your investment. That's why we offer the application of a professional-strength carpet deodorizer and carpet protector with every service.

     


So Why do we use low moisture carpet cleaning? Because it works!



HOST® is the environmentally preferred carpet cleaning system that deep cleans your carpet and reduces dust mites and mold leaving it fresh, clean, dry and ready to use. Made from 100% plant-based resources and a little bit of water, HOST® is the easy, effective, safe and green carpet cleaner.

Premier Carpet Service Proudly Serving
Seattle, Bellevue, Tacoma, Puyallup, Federal Way
and Gig Harbor Areas Since 1989!


HOST® Dry Extraction Carpet Cleaner is a soft, natural product that is environmentally responsible and works in much the same way as an ordinary kitchen sponge. Just like you would use a sponge to wipe up a spill, or to wash and absorb dirt from a counter or wall, HOST® is used to wash and absorb dirt from your carpet fibers. As with using a kitchen sponge, you want to limit the amount of water you use while cleaning. Think of the carpet pile as a vertical surface, like a wall. If you use too much liquid, it will run down the yarn toward the carpet backing, just as too much liquid runs down a wall. If you allow this dissolved dirt to run down the backing, it can be more difficult to remove and can wick back.


Because HOST® is a dry carpet cleaning system it carries the liquid ingredients to the carpet fibers in a controlled way. The soft, organic, natural HOST SPONGES contain all the necessary liquid to dissolve and absorb both water based and oil based dirt. It's moistened with water and a blend of environmentally friendly ingredients. And because HOST® is a low moisture cleaning system, when you're finished cleaning, the carpet is dry and ready to use immediately.


Chemical and mechanical action is required to break the oil bond and pull the dirt away from the carpet fibers. Then this loosened dirt must be removed. HOST® is formulated to dissolve both types of dirt and then to absorb it. HOST® cleaning doesn't leave a sticky residue to cause rapid resoiling. A trace of SPONGES may remain in the carpet after vacuuming but it is not abrasive or harmful. This trace amount of SPONGES will be removed with subsequent vacuumings. It's that simple!

Why Low Moisture Carpet Cleaning?

The first time we walk in to your home or place of business you may be puzzled at the equipment we bring in. We often get asked how we intend to get the soil out or how we remove stains. We completely understand the questions, we had them too, initially. Allow us to explain our methods and then see our results!




We start our process with a thorough surface area vacuuming and edge vacuuming. This extra step that many carpet cleaners neglect, removes loose soil particulate and creates the ideal environment for thorough cleaning. Next we apply a light spray of our unique citrus based cleaning solution (no harsh chemicals) to your carpets and allow the solution to begin breaking down the soil further. Our next step is what many find radically different to their typical idea of carpet cleaning. Instead of using a wand to suck up the solution, we use a "buffer" with large absorbent pads that spin the carpet fibers and soak up the solution as well as the soil in your carpets. This not only cleans your carpets, but removes the cleaning solution, so your carpets are left feeling soft instead of crispy.

We hope this takes a little of the mystery out of why we use a low moisture process and what exactly we're doing to clean your floors.

We Do More Than Just Carpet Cleaning

Permier Carpet Services has served the North Pierce County and South King County areas since 1989 earning a reputation of excellence. During those years have mainly specialized in carpets but can also clean so much more. Contact us to clean your cars, trucks, boats, airplanes, pool decks and more! If it has carpet, tile or other flooring we can clean it.





Carpet Repair Services

Understanding the layers of a carpet:
The top layer is called the carpet nap or the carpet pile. Carpet pile needs to be considered when doing any kind of carpet repair. The shorter the nap, the more likely it is that you will see the seams. The next layer below the carpet nap is the backing. Most carpet comes with two layers of backing. The nap and layers of backing are normally all held together with a very strong adhesive. Under the carpet backing is your carpet pad.


Some carpet repairs can localized to just the top layer. Sometimes in the case of a minor carpet burn we will just remove the top layer of carpet while leaving the backing in place.

Finding a proper piece of carpet to do the patch with:
  • Most of the time there are some scraps left over from the original installation. These leftover scraps are the best place to start looking for a suitable patch. Always save the scraps when you have new carpet installed.
  • The next best place to find a suitable piece of carpet to do your carpet patch is in a closet. Often we will remove a piece of carpet from a closet to do the patch with and replace the closet carpet with something that the customer found at a carpet store.

Sometimes we don't put anything back into the closet and just leave a bare spot. It's not pretty but at least it's in the closet where nobody will see it. (and it will probably be covered with shoe boxes anyhow.)

  • Very often the customer thinks that they can find an exact match at the carpet store. The chances of finding a match are not good. Even if you do find something that is supposed to be the same exact carpet, it's likely that the dye lot will have changed ever so slightly.
  • If the stairway or hallway carpet has worn out but all the other carpet in the house still looks good, you may want to pull the carpet out of one bedroom to use to replace the worn out areas.
By using this strategy you can save a lot of money because now you only need to buy new carpet for one room. The carpet in the hallway or the carpet on the stairs will still match the carpet in the living room

Seam repairs... Carpet seams are supposed to stay together until your carpet wears out. When seams fall apart it's because the installer didn't follow industry standards when he installed it. We get calls nearly every day to repair carpet seams and we can usually do it well enough that can't see that there was ever a problem in the first place.

We Can Fix The Following:
  • Burn Holes
  • Pet Damage
  • Restretching and Reinstallation
  • Candle Wax
  • Water Damage
  • Replace Old Pad
  • Transition Metal and Tackstrip installation
  • Bleach spills
  • We can fix almost any problem

Pet Stain and Odor Treatment

Urine Contamination - Can you remove pet urine stains on carpet or upholstery?

We have a success rate of about 75 – 80%. Pet urine can cause permanent damage to carpet and upholstery as well as create unhealthy indoor living conditions if not treated quickly and correctly.




Besides creating an unpleasant and unhealthy environment, urine contamination can cause permanent damage to the surfaces with which it comes in contact. Bacteria and pH level combine to become a two-fold problem. When the pet first "goes" on the surface, the deposit is in slightly acidic pH state (pH 5-6). In this state, it is fairly easy to treat. The acidic environment is an ideal breeding ground for bacteria, and bacteria production is almost instantaneous. As the urine dries and as the bacteria produces waste, the area becomes an alkaline with a pH level of around 11. In this state it becomes much more difficult to remove; proper chemistry must be applied to effectively remove the source of the bacteria and odor. A regular carpet cleaning will not effectively remove the alkaline causing the staining and odor. When a urine deposit is not properly treated, the likelihood of permanent damage to the appearance of the carpet is increased. Urine deposits will dye the fibers and staining is generally difficult to remove when urine contamination is heavy or treatment is delayed.

As it dries and crystallizes, the urine will oxidize and begin to react with the carpet dye to create a color change – producing the familiar yellow spot. If the urine is not removed quickly it will create a permanent stain by changing the dye structure of the carpet. This color change is also partly due to the ammonia off-gassing present as the bacteria reproduce and die. Long term exposure will also chemically change the fiber and sometimes erode the backing of the carpet causing delamination. Even though the alkaline salts can be removed at this point, the stain and the damage may already be done.

Why Does it Smell So Bad?
Urine odor comes both from the urine itself and from the bacteria that uses it as a food source. With repeated contamination the bacteria receives a regular food supply and can thrive in the warm, wet, acidic climate. This bacteria dies and breaks down and off-gasses producing an ammonia smell as it goes through the complex organic change.




The salts that accumulate after the organic change and drying of the urine act as a desiccant to attract moisture. This is why odors that have seemed to have gone away reappear on humid or rainy days when a deposit is not properly treated. This is also why we recommend treating the urine before carpet cleaning, as the water will activate the odor. As the moisture that is introduced to the salts evaporates, it will produce the familiar ammonia smell as the off-gassing continues.

Do you have a 100% Guarantee on Pet Odors?
We will do everything possible to help eliminate any odors in your home. Unfortunately, there is no way to completely guarantee odor removal of any type. The reason is that the odor may not only be in the carpet. It may be under the padding, on the cement, or in the wood beneath the carpet. It may also be on the baseboards, drapes, walls, etc. While every attempt is made to fix the problem, there are times when multiple treatments or more extensive treatments are needed. Urine stain and odor removal cannot be fully guaranteed. If we perform a LEVEL 2 or LEVEL 3 urine remediation, we will return within 14 days at no charge to retreat any areas where existing odors have not been completely removed.

Urine Stain and Odor Treatment - Urine Contamination Inspection
When urine is suspected we will utilize black lights and special probes to identify locations and mark them. We may inspect the backing and pad and, in some cases, the sub-floor below the carpet.

LEVEL 1 Urine Contamination Topical Treatment:
  • We treat the alkaline salt deposits using a special blend of urine pre-treatments.
  • We then apply enzymes that will consume the bacteria causing the odor.
  • We then clean the whole carpet as normal using an odor eliminator in the rinse.
LEVEL 2 Urine Contamination Sub-Surface Treatment:
  • We treat the alkaline salt deposits using a special blend of urine pre-treatments.
  • We then treat the area using an oxidizing urine stain and odor treatment.
  • We perform a sub-surface extraction that rinses the pad and carpet backing.
  • We apply enzymes that will consume the bacteria causing the odor.
  • We then clean the whole carpet as normal using an odor eliminator in the rinse.
LEVEL 3 Urine Contamination Sub-floor Treatment:
  • The carpet is pulled up and the pad is removed and discarded.
  • The sub floor cleaned and sealed.
  • We then perform all steps in a Level 2 and then reinstall the carpet with new padding.

Tile and Grout Cleaning

Our tile cleaning process starts with a pre-inspection where we note any problem areas, which can be stained grout, chipped or cracked tiles, and failing grout joints. Once we have inspected and set out corner protectors, we apply a pretreatment designed to help lift soils and other stuck on debris. We also agitate grout joints that are extremely soiled to ensure we get the best clean possible. Once the pretreatment has had proper dwell time we start the process with our truck-mounted equipment and our specialized SX-12 spinner tool used to get the best results possible. We go over all tiled areas at a speed slow enough to get maximum results.

Usually when people ask if we clean tiled floors they are mostly concerned about grout lines. Grout is porous so it soaks up all kinds of dirty stuff, especially oily gunk. Cruelly, that's the main type of soil where grout lines are most often found: kitchens, bathrooms and entryways near garages. That's why grout lines get darker over time, especially in heavy traffic areas. If you look along the walls where no one walks you can usually see the actual color of the grout.

Don't worry about it, though. Dirty grout lines are common and they aren't the end of the world. Believe it or not, grout is very easy to clean. It's really just a light thin concrete. If you've ever pressure washed a driveway or sidewalk you know how fun and easy it is to make concrete look new again. The problem with grout lines, though, is their environment. To illustrate, if you're pressure washing a driveway you can spray water all over the place and make the biggest mess in the world if you want to. But you can't do that in a nice kitchen or bathroom. Appliances and cabinets would be ruined. To solve this problem we use a special power washing machine with an enclosed cleaning head that gently blasts out gunk with hot double-softened water. The water and dirt are sucked away by the machine so they can't make a mess.

However, grout lines are somewhat delicate compared to the hearty concrete of a driveway, so the cleaning pressure has to be quite a bit lower. To compensate we use a mild biodegradable cleanser to break down dirt and grime. And remember, even though a lot of the focus is on the grout lines, it's not like the tile gets neglected. It gets squeaky clean too. It's not uncommon for a customer to mention they don't care for what they think are certain design elements of their tile—usually dark little spots and swirly patterns. After our cleaning, they are thrilled to realize it was really just deeply embedded dirt that we were able to remove. Seriously, this happens all the time. The tools and products homeowners have access to can't tackle this like we can. You need the proper tools, which we have.

Our process includes:
  • Inspection of tile surfaces examining for the best possible cleaning method.
  • Specialty tile pre-conditioners and hand brushing, first to loosen embedded soils on the surface of the tile and grout.
  • Turbo Force cleaning tools used with hot steam and high pressure with rotating head cleaner using only force of steam with "BioKleen Green Cleaning" tile detergents and powerful high velocity extraction of all soil and water. We do not use any type of brushes that can damage or scratch surfaces.
  • Thoroughly hand dry all surfaces.
  • Apply an optional Grout Sealer to protect grout from mildew and re-soiling.

Pre-Treatment
First, we apply a mild alkaline solution to a section of the floor and allow it to soak for approximately 15 minutes. In severe case of soiling we will use a rotary floor machine to agitate the clearing agents in. This pre-treatment loosens accumulated soil, grease, and contaminants, and prepares the surface for our cleaning process. The alkaline solution does not produce any harmful fumes, and ordinary ventilation removes the mild scent within minutes of completion of the job. If necessary we will use a safe gentle acid to attempt to remove any staining that did not come out with the alkaline cleaning agent.

Turbo Pressure Washing
We use a pressure washing system designed specifically for tile & grout, acrylic, and epoxy surfaces. Our truck mounted cleaning process power washes the floor to extract soil and grease from the pores of the tile and grout or other hard surface floors. The system generates water pressure of 800 to 1,200 P.S.I. and water temperature of approximately 220 degrees to soften and extract years of soil and contaminants. The floor tool connects to a powerful vacuum hose, which sucks the cleaning disk to the floor, and confines the water spray inside the 16-inch disk. There is virtually no splash over to worry about. The vacuum hose draws away the water, along with the dirt, to a containment tank on our truck, and we dispose of the wastes in accordance with EPA regulations. You will find that our process restores the tile & grout to 85 to 90 percent of its original appearance. Some stains, (red wine, mustard, dyes, etc.) will not come out because they dye the grout, but the combination of heat, water pressure, and suction removes most stains.

Optional Sealing
After we clean the floor and allow it to dry, we seal the floor with our impregnating sealer. The tile & grout floor absorbs the sealer into its pores, creating a barrier against future staining. The sealer does not change the appearance of the floors by adding a shine or luster. Instead, it preserves the natural beauty of the surface.


Upholstery Cleaning Service

Once we have done a proper inspection of the furniture to be cleaned and checked to make sure proper cleaning agents can be used, we apply a special fine fabric pretreatment designed specifically for upholstery. We give our pretreatment proper dwell time to ensure our cleaning agents get the best results possible. Once we start we use a special tool designed for furniture that attaches to our truck mounted equipment. We turn the temperatures down to recommended specs and begin the extraction with a final fine fabric rinse. All our cleaning agents are specifically designed for cleaning fine furniture. Dry times vary on furniture but usually are around the same as carpets: 3-6 hours.

We use the same equipment and process to clean furniture as we do to clean your carpet, but first we take extra care to test the fabric to make sure we adjust the water temperature and pressure appropriately.

We also offer to protect your cleaned furniture with an application of Teflon stain repellant. Does your mattress need cleaning? We also clean mattresses!